If you are thinking of applying for the Arizona EBT Card or if you have questions about its use, you have come to the right place, in our complete guide on the «Arizona Quest Card» you will find answers to all your questions.
In this detailed guide, we’ll tell you everything you need to know about your Arizona Quest card. Includes information on replacing a lost card, how to go online to check your balance, EBT discounts and benefits you don’t know about , restaurants that accept EBT in Arizona, how to buy groceries online with your EBT card, and much more. further.
What is Arizona EBT?
An EBT (Electronic Benefits Transfer) card is a means of payment that works like a debit card and is used to distribute public assistance benefits.
The Arizona EBT Card, also called the Arizona Quest Card, is used for the delivery of benefits such as food stamps (SNAP benefits) and cash assistance.
Once you are approved for food stamps or one of the programs listed above, you will receive your benefits each month on an Arizona EBT card.
How do I apply for EBT in Arizona?
There are three ways to apply for SNAP EBT in Arizona:
- Option 1: The easiest way to apply for Arizona food stamps is online using the Arizona Health-e-Arizona Plus portal. Click here to go to the application webpage.
- Option 2: You may also apply in person at the Arizona Department of Economic Security (DES) County Assistance Office. To locate the DES county assistance office nearest you, click here.
- Option 3: You can also call the Arizona DES Information Line (1-800-352-8401) and have an application mailed to you, which you can complete and return to your local DES County Assistance.
What can I buy with Arizona EBT?
Your EBT card works like a debit card. It can be used to buy food at grocery stores, convenience stores , and some farmers markets and co-op food programs.
The USDA, which runs the food stamp program, has clearly defined what you can and cannot buy with your food stamp benefits.
This is the list of foods that you are allowed to buy with your SNAP benefits card:
- fruit
- vegetables
- meats, fish, poultry
- cold cuts and steak
- dairy products
- breads
- cereals
- seeds and plants that produce food for the home
- refreshments
- candies
- cookies
- snack cookies
- frozen
- energy drinks (must have a nutrition label)
- live shellfish, such as lobster, fish, and shellfish
- pumpkins (as long as they are edible)
- birthday cakes (inedible piece of cake cannot exceed 50 percent)
- bakery items
Here’s what you CANNOT buy with your SNAP benefits:
- alcoholic beverages
- tobacco products
- hot food (prepared for immediate consumption)
- non-food items
- pet food
- soaps
- paper products
- medicines and vitamins
- household supplies
- toiletries
- cosmetics
How can I check the balance on my Arizona EBT card?
Below are 3 ways to check the balance on your Arizona Quest EBT card.
Option 1: Check your last receipt
The first option to check the balance of your Arizona EBT card is to review your last receipt. This is the easiest and fastest way to locate the current balance on your Arizona EBT Card.
Your balance will appear at the bottom of your most recent grocery or ATM receipt. Make it a habit to save your most recent EBT receipt so you always have a quick way to check your balance before you go shopping.
Option 2: Check your balance online
The second option to check the balance of your Arizona EBT card is online through the ebtEDGE website.
To log in, click here, and then enter your user ID and password as shown below. Once you have logged in, you will be able to see your current balance and your transaction history.
Option 3: Call by phone
The last option to check the balance of your Arizona EBT card is by phone. Call the EBT Customer Service number (1-888-997-9333) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week.
After calling, enter the sixteen (16) digit number from your EBT card and you will hear the current balance in your cash or food assistance account.
List of Arizona Restaurants that receive EBT
- 24th st Pizza & Gyros
- Blimpie
- Burger Shoppe
- CiCi’s Pizza
- Dairy Queen
- Denny’s
- Dominos Pizza
- Eegees
- Crazy Chicken
- Fat Sub
- Firestone Subs
- golden corral
- Harris and Smith Coffee Company
- Helpings Cafe and Market
- Jack in the Box
- Jimmy and Joe’s Pizzeria
- kfc
- Moonlight Family Restaurant
- Papa John’s Pizza
- Papa Murphy’s
- Rally’s Hamburgers
- Smoke Dem Bones BBQ
- Speedy Street Tacos Corp.
- subway
- Taco Bell
- Tasty Box
- uncle sams
- WaBa Grill
Arizona EBT Phone Number
This is the number to call if you need to contact Arizona EBT Customer Service:
1-888-997-9333 (You can call 24 hours a day, 7 days a week.)
The following are reasons why you may need to call the Arizona EBT phone number:
- Your card is lost or stolen.
- Your card doesn’t work.
- You want to change your PIN because you forgot it or because you think someone else knows it.
- You want to know how much you have left in your account.
- You were charged for a purchase but you didn’t receive the food or you were overcharged for what you purchased.
- You have other questions or problems.
How to use your Arizona EBT card to buy food
Below are the steps to buy food with your card.
- Step 1. Take your purchases to the checkout. Depending on the store, you may need to separate your eligible items from your ineligible items.
- Step 2 : Swipe your card at the point of sale (POS) or hand your EBT card to the clerk.
- Step 3: Enter your four-digit Personal Identification Number (PIN) on the keypad. The terminal will display **** instead of the numbers you have entered.
- Step 4: Press the “ENTER” key.
- Step 5: The clerk enters the amount of the purchase. If the amount is correct, press the «OK» or «YES» key.
- Step 6: You will receive a copy of a printed receipt that shows: Name and address of the store, amount of your purchase, and the new balance in your food stamp benefit account.
- Step 7: Save your receipt so you know the new balance the next time you shop.
Please note that you cannot be charged a fee to pay with your food stamp benefits.
When are food stamps put on the EBT card?
The Arizona EBT Card (Arizona Quest Card) contains the food assistance benefits assigned to you each month. Your benefits will be deposited to your EBT card according to the first letter of the last name:
- A or B — Benefits are deposited on the 1st of the month
- C or D — Benefits are deposited on the 2nd of the month
- E or F — Benefits are deposited on the 3rd of the month
- G or H — Benefits are deposited on the 4th of the month
- I or J — Benefits are deposited on the 5th of the month
- K or L — Benefits are deposited on the 6th of the month
- M or N — Benefits are deposited on the 7th of the month
- O or P — Benefits are deposited on the 8th of the month
- Q or R — Benefits are deposited on the 9th of the month
- S or T — Benefits are deposited on the 10th of the month
- U or V — Benefits are deposited on the 11th of the month
- W or X — Benefits are deposited on the 12th of the month
- Y or Z — Benefits are deposited on the 13th of the month