Recipients of the Supplemental Nutrition Assistance Program (SNAP) now have a new tool to safeguard their funds: the ability to lock their EBT cards when not in use. This feature aims to curb theft and fraud, a growing issue across several U.S. states through techniques such as skimming and phishing.
A Solution Against Rising Fraud
In states like Connecticut, millions of dollars in SNAP benefits have been stolen in recent months, mainly through illegal devices placed at points of sale. In response, a card lock feature has been introduced, which also allows users to restrict purchases outside the state.
How the Card Lock Works
The new feature enables users to lock their EBT card after each use, preventing unauthorized transactions. In some states, this tool is available through the ConnectEBT app, offering several options:
- Full card lock.
- Lock for out-of-state purchases only.
- Auto-lock after 30, 60, or 90 minutes of inactivity.
Tips to Prevent Benefit Theft
- Change your PIN at least once a month.
- Avoid simple or repetitive PINs.
- Check card readers before using them.
- Never share your card number or PIN.
- Report any suspicious activity immediately.
It is also recommended to lock the card overnight or whenever it is not in use, since many thefts occur during late-night hours.
Impact on Beneficiaries
SNAP theft can leave families without access to funds until the next monthly deposit, posing a serious threat to food security. For this reason, the card lock feature is seen as an essential layer of protection.
How to Activate the Card Lock
Beneficiaries can enable the feature easily:
- Download the ConnectEBT app from the Apple Store or Google Play.
- Log in with your account.
- Select the Lock/Unlock Card option.
- Choose between full lock or out-of-state lock.
- Enable auto-lock if desired.
The same app or official portal also allows users to change their PIN and monitor transactions in real time.
Security for Millions of Families
The rollout of the EBT card lock feature represents a major step forward in protecting SNAP benefits. This measure is designed to reduce fraud and bring peace of mind to millions of households that rely on this vital food assistance.