EBT Alert: SNAP Benefit Thefts Are Rising – How to Protect Your Card

SNAP benefit thefts have been increasing in several states, with criminals finding new ways to clone EBT cards and drain funds before beneficiaries can use them. This rise is especially concerning for families who rely on the program to cover their monthly food needs.

How benefits are being stolen

• Skimming at payment terminals: illegal devices placed on ATMs or card readers capture the EBT card number and PIN.
• Card cloning: with stolen data, criminals create physical copies to withdraw funds.
• Phishing and smishing: fake text messages, emails, or social media messages that ask users to “verify” personal or PIN data.
• Marketplace and online scams: fake offers or “discounts” that require advance payments with EBT and disappear with the funds.

Warning signs in your EBT account

• Withdrawals or purchases in cities or states you don’t recognize.
• Late-night transactions or unusual activity right after deposits.
• Repeated incorrect PIN attempts or charges at stores where you never shop.

What to do if your benefits are stolen

1. Block your EBT card immediately (via app, website, or customer service phone line).
2. Change your PIN and request a replacement card.
3. Report unauthorized transactions to your state or county office as soon as possible.
4. Keep evidence (screenshots, receipts, dates, and times of activity).
5. Follow up on your claim until you receive a response from your local agency.

Tips to protect your EBT card

• Enable the “card freeze” option between purchases if your state offers it.
• Change your PIN regularly and avoid obvious sequences (1234, birthdays, etc.).
• Check card readers before using them; if they look loose or tampered with, do not use them.
• Avoid poorly lit ATMs or POS machines; prioritize secure and monitored locations.
• Never share your PIN and be cautious of messages asking you to “verify” your data.
• Check your balance after every deposit and enable transaction alerts if available.

Final reminder

The best defense against SNAP benefit theft is prevention: monitor your account, protect your PIN, and report any suspicious activity immediately. If you rely on SNAP to feed your household, follow these steps every month, especially right after your deposit is loaded